Frequently Asked Questions

What is the procedure to hire the Paint Removal Tool?

We try and keep it simple the procedure is outlined here.

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How easy is the Paint Removal Tool to use?

  Most reasonably active people would be able to use the tool without any drama, the small amount of technique required is quickly grasp by most people. 

What if the timber is not flat?

  The paint removal tool is designed for paint removal from flat timber, warped timber or bevelled timber requires care and technique that we would only recommend attempting after a few hours of use and you have the confidence to use the tool with a refined technique.

Will the Vacuum unit collect all the dust?

The Shopvac Vacuum with the HEPA filter is an environmentally friendly method to do paint removal.

 

No it will not collect all the dust and chips that the paint removal tool creates when in operation. The HEPA filter is designed to collect 99% of the micro dust that can cause respiratory issues. We recommend that you use a filtered mask while using the tool.  

Can I extend the hire over the phone?

  

Yes. It's not unusual for people to require more time to complete their job. We are only too happy to oblige and are only a  phone call away. Changing from a 2 day or 3 day hire to a weekly hire gives you an attractive daily rate.

Why does the bond pre-authorisation take up to 10 days to reverse?

  

We have no control over the pre-authorisation on your credit card. This is just a hold on your account although some bank transactions make it look like a debit. Rest assured no money on a pre-authorisation is put into our bank account it is only a surety that all things are correct and completed on the hire. Some banks can take up to 10 business days to reverse this transaction. However all said and done we believe this is the best method for all parties to the transaction.

Can you deliver & pickup for return?

  

We can deliver the equipment and pickup within 50 Kilometres of Albion, Brisbane. The base rate would be $40.00 with pickup also $40.00 so a total of $80.00 for delivery and return

 

Longer distances are by negotiation

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